Information We Collect
During registration, good4d collects your full name, email address, phone number, date of birth, and any identity verification details required. This information is used to verify your identity, comply with legal obligations, and keep your account secure. Users are responsible for ensuring that all information provided is accurate and up to date.
Good4d automatically records technical information when you access the platform, including device type, operating system, web browser, IP address, login timestamps, and in-platform activity logs. This data helps us identify technical issues, detect suspicious activity, and improve platform performance over time.
Financial transaction details — including deposit methods, amounts in MYR, and withdrawal records — are stored for account record-keeping, internal audit, and financial reporting compliance. Card numbers and other sensitive payment details are not stored directly on good4d servers; they are processed through licensed payment providers using industry-standard encryption.
The good4d platform uses cookies to store session preferences, maintain login status, and personalise your experience. Analytical cookies help us understand how users interact with the platform so we can make meaningful improvements. You can manage your cookie settings through your web browser, though this may affect certain platform features.
How We Use Your Information
Good4d uses the information collected for several key purposes, all aimed at delivering a safer and better user experience:
- Account management: Enabling seamless registration, login, identity verification, and account recovery.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely.
- Service communications: Sending account-related notifications, promotional updates (for users who have opted in), and important security alerts.
- Platform improvements: Analysing usage patterns to improve performance, navigation, and the overall experience.
- Fraud prevention: Detecting and investigating suspicious activity that may compromise user safety or platform integrity.
- Legal compliance: Meeting the reporting and compliance requirements set out under applicable Malaysian law.
Data Storage, Security & Sharing
Account information is retained for as long as your account remains active, and for a defined period after closure to meet audit and legal requirements. Financial transaction records are kept in accordance with applicable compliance retention periods. When data is no longer needed, it is securely deleted or anonymised.
Good4d protects your data through SSL encryption during transmission, hashed password storage, strict internal access controls, and continuous system monitoring. That said, no system can guarantee absolute security — users are also responsible for keeping their own passwords confidential.
Good4d does not sell or rent users' personal information to any third party for marketing purposes. Data is only shared with service providers involved in platform operations (such as payment processors), and only to the extent necessary. Sharing may also occur where required by law or a valid court order.
Your Data Rights as a User
As a good4d user, you have the following rights regarding the personal information we hold about you:
Right of Access, Correction & Deletion
- Right to Access: You may request a copy of the personal information we hold about you at any time by emailing our support team.
- Right to Rectification: If any information is inaccurate or out of date, you can update it through your account settings or by contacting good4d support directly.
- Right to Erasure: You may request the deletion of your personal data. However, certain data may need to be retained for a specified period to satisfy legal or audit requirements, even after your account has been closed.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
- [email protected]
- Response within 5–7 business days
- Bahasa Melayu & English
- FAQs available online
Policy Updates & Additional Information
How We Notify You of Changes
Good4d reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or how we operate. Any significant changes will be communicated to users via in-platform notifications or their registered email address at least seven days before taking effect. Continued use of the platform after such notice will be considered acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA). good4d is committed to complying with PDPA requirements in handling all users' personal data. To learn more about your rights under the PDPA, you may refer to the official website of the Department of Personal Data Protection Malaysia. See also Terms & Conditions us for the full terms of use.
Still Have Questions About Your Privacy?
Reach our team at [email protected] or check the FAQs for a quick answer.